Refund Policy

Thank you for choosing our AI headshot generation service. To ensure every user receives a high-quality experience, we invest real computational and model resources in each generation. Once a service session begins, automatic refunds are not available.

Please read the following terms carefully before making your purchase:

Instant Service Notice

Our AI headshot generation is an instant digital content service. Once an order is submitted and generation begins, computational resources are immediately allocated. Therefore, it does not qualify for traditional "unused, refundable" policies.

No Automatic Refunds

Because each generation is a customized output, automatic refunds or order cancellations are not supported after purchase.

Quality Assurance Guarantee

We are always committed to ensuring photo clarity, balanced lighting, and professional image quality. If you believe the generated results have obvious technical issues (such as: image corruption, failure to produce headshots, severe distortion, etc.), please contact our customer support team at [email protected] within 72 hours of receiving your results. After review, we will provide one free regeneration or appropriate technical support.

User Responsibility

Please ensure your uploaded photos meet the platform's technical requirements (clear, unobstructed, front-facing, etc.). If results are unsatisfactory due to photo quality not meeting requirements, this does not qualify for refunds or retakes.

Our Commitment

We are committed to quality and transparency. While not every AI headshot may be perfect, we guarantee that every order will include at least one professional-quality headshot that meets standard business requirements and makes your investment worthwhile.

Continuous Improvement

We value every user's feedback. Even if your situation doesn't qualify for a refund, your suggestions will be used to improve our models and service experience.

Contact Us

If you have any questions or concerns about this refund policy, please contact us at [email protected]. We're here to help and will respond within 3 business days.

Your satisfaction is our priority. We're committed to providing you with the best possible AI headshot experience while maintaining fair and transparent policies.